Home / Reviews / Crypto.com Review in 2024: Pros, Cons, and Features
18 min read

Crypto.com Review in 2024: Pros, Cons, and Features

Last Updated January 19, 2024 12:54 PM
Justin Murphy
Last Updated January 19, 2024 12:54 PM

In this 2024 Crypto.com review, I will share with you an overview of its features. We will talk about ease of use, security measures, and how it compares to other cryptocurrency platforms in the market.

Disclosure: Investing in cryptocurrencies carries significant risk. Values are highly volatile. Never invest more than you can afford to lose. This site does not provide financial advice. Act based on your own research and consult with a financial professional before making decisions. Don’t invest unless you’re prepared to lose all the money you invest.

Key Takeaways

  • Diverse range of services
  • User-friendly mobile app
  • Crypto Visa card
  • High security standards
  • Global accessibility

Pros and Cons of Crypto.com

pros and cons of crypto.com

Crypto.com is a comprehensive platform that offers users a multitude of services related to cryptocurrency. Its mobile application enhances the user experience, making the cryptocurrency world more accessible.

Pros of Crypto.com

  • User-friendly interface. Crypto.com’s app is designed for both Android and iOS. That ensures a wide range of users can access its features.
  • Diverse features. The platform offers a suite of tools for beginners and seasoned traders.
  • Competitive fees. The fee structure is transparent and falls in line with industry standards.
  • Security. Crypto.com places a premium on the safety of its users’ assets and information.

Cons of Crypto.com

  • Limited information. As compared to some other platforms, there might be limited information or tutorials for newcomers.
  • Support issues. Some customers state that customer support may sometimes be slow.
  • Regional restrictions. Not all services are available in every country, which can be limiting for some users.

A Closer Look at Crypto.com

crypto.com homepage desktop

Crypto.com is a well-known platform in the cryptocurrency world. This review will guide you through its features and services. You’ll also get an insight into its fees, safety, and other details that potential users often look for. So, let’s get started.

About the brand

Crypto.com is a prominent name in the world of cryptocurrency. It was founded with a vision to put cryptocurrency in every wallet. The platform offers a wide range of services. Those include buying, selling, and trading cryptocurrencies. It also offers credit card and loan services for its users.

Services and offerings

The Crypto.com mobile app is an all-in-one crypto trading platform. You can use it to manage your cryptocurrencies, check rates, and perform transactions.

Crypto.com is renowned for its Visa card  which offers rewards and benefits. By staking its native coin, CRO, users can avail better benefits and perks.

Crypto.com also operates as an exchange. There traders can swap a variety of cryptocurrencies. This offers a wide range of options for both beginners and seasoned traders.

Users can earn interest on their crypto holdings. You can also take out loans using your cryptocurrency as collateral. This feature offers flexibility in managing crypto assets and gives you access to a unique crypto savings account.

Fees and costs

One of the common concerns is the fees associated with using the platform. Crypto.com fees vary depending on the service. For instance, the Crypto.com withdrawal fee might differ from the trading fees. It’s essential to review the fee structure before making transactions.

Safety measures

When it comes to cryptocurrency platforms, safety is paramount. Users often ask, “Is crypto.com safe?” The platform emphasizes its commitment to crypto security. It has features like two-factor authentication and cold storage for funds. Thus, ensuring user funds remain protected.

User Experience

Reviews and feedback are vital in the crypto world. The Crypto.com review sections on various platforms indicate the experiences of users. Some praise its ease of use and customer support, but others highlight issues with certain features. It’s always good to read reviews and understand what to expect.

Unpacking Crypto.com: What You Need to Know

Crypto.com stands as a beacon in the cryptocurrency sector. Its vast services and credibility in the market make it a significant player. This review aims to provide you with an in-depth understanding of its foundation, services, and its stance in the crypto ecosystem.

Origins of the brand

Crypto.com wasn’t just established overnight. Crypto.com was initially founded as “Monaco” founded by Kris Marszalek, Rafael Melo, Gary Or, and Bobby Bao. The platform has rapidly grown since its founding and expanded its suite of products. Founded to promote the widespread adoption of cryptocurrencies, its mission is to place crypto in every pocket.

How does it compare?

When it comes to trading volume and user base, Crypto.com holds its ground firmly against competitors. Not just in numbers, but also in the services and features it offers. Its exchange platform and mobile app have garnered positive reviews from users.

Breaking Down Crypto.com’s Offerings

main features of crypto.com

Crypto.com brings to the table a plethora of services. Let’s unpack its features, so you’ll obtain a well-rounded perspective.

User interface insights

Upon accessing the platform, one is immediately greeted by its user-friendly interface. The layout is constructed thoughtfully, ensuring that both rookies and seasoned traders feel at home. The primary functionalities are straightforward. However, some advanced tools might require a bit of exploration.

Some users have mentioned that certain sections could benefit from further clarity. With that said, the platform does provide comprehensive guides. Customer support can assist anyone facing challenges.

Pairs you can trade

Crypto.com boasts a wide range of trading pairs. Are you looking to trade mainstream cryptocurrencies like Bitcoin and Ethereum? Or explore lesser-known altcoins? In any case, the platform has you covered.

The expansive selection emphasizes the dedication to a diverse user base. Crypto.com also continuously updates its offerings. That ensures that traders have access to the latest and most relevant trading pairs on the market.

Orders at your fingertips

The platform offers everything from elementary market orders to intricate advanced orders. It caters to varied trading needs. Besides the standard offerings, Crypto.com occasionally introduces unique trading pairs. Those might not be readily available on other platforms.

This aspect underscores the innovative spirit. This crypto exchange is dedicated to providing users with unique trading opportunities. For traders seeking diversification, these exclusive pairs can be of significant interest.

Lending and borrowing

Lending and borrowing functionalities are integrated seamlessly on Crypto.com. Depending on the cryptocurrency in question, the platform offers competitive interest rates. However, it’s essential to note the different staking periods and any associated conditions.

For those considering this feature, you should be fully informed about the terms. That helps you to maximize benefits and avoid potential pitfalls. Crypto.com has laid out its terms transparently, but users are always encouraged to review and understand them thoroughly.

Wallets in focus

A major highlight of Crypto.com is its array of wallet support. Its proprietary DeFi wallet  stands out, emphasizing both functionality and security.

Beyond the native wallet, the platform is compatible with numerous third-party wallets. That allows users the flexibility they seek. It’s this convenience and diversity that makes Crypto.com resonate with many.

Coin support

From industry giants to emerging tokens, Crypto.com’s coin support is vast. Its commitment to staying updated with the dynamic crypto space ensures users have access to a broad spectrum of coins.

As with any cryptocurrency exchange, it’s advisable to verify the full list of supported and unsupported coins.

Occasional updates can mean that while a new token gets added, another might be temporarily or permanently removed. Some of the cryptos you may notice include but are not limited to:

  • Polygon
  • Dogecoin
  • Solana

Getting to know users

The platform offers a unique feature where you can access and view user profiles. This allows for a sense of community and trust, particularly in a space that often prioritizes anonymity.

The profiles provide insights into a user’s trading history and preferences. However, privacy is still a priority, ensuring that sensitive information remains confidential.

Navigating the NFT realm

Crypto.com’s foray into NFTs is both timely and strategic. With NFTs gaining traction, users can easily trade or mint them on the platform. The process is simplified, making it accessible even for those new to the NFT space.

Additionally, Crypto.com frequently hosts exclusive NFT drops and collaborations. That gives users unique opportunities to own rare digital assets.

Automation with trading bots

For traders leaning towards automation, the platform’s offering of trading bots is invaluable. These bots are designed to execute trades based on predefined criteria. They can be a game-changer, especially in the volatile world of crypto.

Cards for crypto

The introduction of Crypto.com’s crypto cards bridges the gap between digital assets and everyday transactions. Users can easily convert their crypto holdings into fiat for regular purchases.

These cards come in various tiers. Each offers its set of perks and benefits. It’s this blend of practicality and innovation that solidifies Crypto.com’s position as a leading player in the crypto ecosystem.

Making Payments with Crypto.com Pay

Crypto.com Pay stands as a testament to the platform’s ambition to streamline crypto transactions. This feature allows businesses and individuals to make and accept payments in cryptocurrencies.

The entire process is optimized for simplicity, reducing the friction often associated with crypto transactions. As more merchants come onboard, the reach and utility of Crypto.com Pay are set to grow exponentially.

The platform goes beyond just offering trading services. By integrating a suite of tools and features, Crypto.com has carved a niche for itself in the crypto space. Whether you’re a beginner or an expert, the platform provides the resources and functionalities to ensure a seamless crypto experience.

Crypto.com Review: Assessing Safety and Security

Crypto.com is often at the center of discussions surrounding cryptocurrency platforms. The primary question for many is: “Is Crypto.com safe?” Let’s take a closer look at this platform’s security measures to provide a clear answer.

Main security highlights

A secure platform prioritizes the safety of user funds and data. Crypto.com stands firm with its advanced security mechanisms. Their approach ensures that users’ information and money remain shielded from potential threats.

Past security incidents

Every platform’s history can provide insights into its dedication to safety. Crypto.com is no exception. While no platform is entirely immune, it’s worth noting how it responds to breaches. For Crypto.com, any past incidents were met with swift action and transparency. That reinforces its commitment to user security.

Adherence to regulations

Crypto.com, understanding the value of trust, adheres strictly to regulatory frameworks. It abides by KYC/AML requirements, ensuring that the platform is not misused for illicit activities. Such steps further cement its reputation and answer the question, “Is Crypto.com legit?”

Accreditation and licenses

Trust in a platform often comes from its recognitions and certifications. Crypto.com boasts various licenses that attest to its robustness in the cryptocurrency realm.

Such licenses signify that the platform meets specific industry standards. It enhances the credibility in the eyes of users.

Throughout this Crypto.com review, it’s clear that user safety is at the forefront. While exploring the crypto world, such assurance can provide peace of mind to both beginners and seasoned traders.

Overview of Crypto.com’s Fees and Rates

Level 30D Spot trading volume Maker Taker
Level 1 < 250,000 0.0750% 0.0750%
Level 2 > 250,000 0.0700% 0.0720%
Level 3 > 1,000,000 0.0650% 0.0690%
Level 4 > 5,000,000 0.0600% 0.0650%
Level 5 > 10,000,000 0 0.0500%

Trading Fees

When considering a cryptocurrency platform, understanding its fee structure is paramount. Crypto.com is a platform that has caught the attention of many, but how does its fee structure stack up? This Crypto.com review will break it down for you.

Fee breakdown

One of the major concerns users have is the fee structure. Crypto.com offers a diverse fee structure that caters to different users’ needs. The platform has multiple charges, which include trading, withdrawal, and transfer fees.

Trading fees based on volume

Trading fees on Crypto.com are dynamic. They are directly linked to the customer’s trading volume. This means the more you trade, the less you might pay in fees. Specifically, there are five levels to this system.

At the highest level, traders might even experience zero trading fees. For those just starting out or trading less frequently, the fees can go up to 0.075%. It’s a progressive system designed to reward frequent traders.

Keep in mind that fees may further change, depending on the platform’s business model, deposit methods, and other factors.

Withdrawal fees

Withdrawing your assets is another aspect where fees come into play. Crypto.com’s withdrawal fees differ depending on the cryptocurrency you choose.

Given the vast number of cryptocurrencies available, it’s advisable to check the app or the site. There you can find the specific crypto you’re interested in. This ensures you’re not caught off guard by unexpected charges.

Crypto.com offers a competitive and flexible fee structure. It is tailored to cater to different trading behaviors. For anyone keen on joining the crypto world, understanding these fees can make all the difference.

Countries Where Crypto.com Operates

In the intricate world of cryptocurrencies, platform availability varies across regions. Crypto.com, a notable name in the blockchain industry, has an expansive reach. But, like all crypto platforms, it’s bound by global and regional laws.

Differences in regulations

Cryptocurrency laws differ from one country or state to another. These varying regulations mean that not all platforms are accessible everywhere. Though cryptocurrencies have gained worldwide traction, local rules can often be a determining factor for platform operations.

Where Crypto.com is available

Impressively, Crypto.com operates in over 100 global markets. That shows the platform’s commitment to providing its services to a large user base. However, there are countries and states where the platform is not available. That is due to specific regulations and restrictions in each area. Some prominent names on this list include:

  • Afghanistan
  • China
  • Cuba
  • Iran
  • Iraq
  • North Korea
  • Russia
  • Venezuela
  • US state of New York

For users in these regions, alternative crypto exchanges might be a better way forward.

Crypto.com has made significant inroads into the global cryptocurrency market. However, it’s essential to be aware of regional restrictions. This knowledge helps users make informed decisions and navigate the world of cryptocurrency exchanges.

Payment Methods at Crypto.com

Handling money, especially in the world of cryptocurrency, is crucial. You want a platform that provides flexible methods to deposit and withdraw. In this review, we’ll go over the payment methods Crypto.com offers and any associated fees and limitations.

Fees you should know about

Using any platform usually comes with some fees. At Crypto.com, there’s a fee structure that users must be aware of before making transactions. Always check the platform’s site for the most updated rates to avoid surprises.

Supported currencies

When dealing with crypto platforms, it’s vital to know which fiat currencies they support. At Crypto.com, you’ll have a broad spectrum. You can work with:

  • AUD
  • CAD
  • EUR
  • GBP
  • USD
  • BRL
  • TRY

This range of accepted currencies ensures most global users have a convenient currency option.

How you can deposit or withdraw

Your money is important, and so is the way you move it. Crypto.com gives users a variety of methods to handle their funds. You can use bank transfers and credit cards from major providers. These include:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club

You can also use debit cards.

Moreover, if you’re into cryptocurrencies, Crypto.com Pay offers an avenue. However, it does not support checks or cash orders, so plan your transactions accordingly.

Potential limitations to be aware of

All platforms, including Crypto.com, might have some transaction limitations. It’s always good practice to read their terms and conditions. This ensures you’re well informed and can use the platform efficiently without any hitches.

Crypto.com offers a comprehensive range of payment methods and currencies. Before making any transactions, familiarize yourself with their fees and any possible limitations. This ensures a smooth and efficient cryptocurrency experience.

Customer Service Evaluation

For a company to thrive in today’s fast-paced financial world, responsive and effective customer support is critical. Let’s evaluate the customer service aspects of Crypto.com, one of the leading cryptocurrency platforms in the market.

How the support responds

When issues arise, you’d want a platform that’s reachable and responsive. Crypto.com boasts a comprehensive FAQ that addresses a wide array of topics. Moreover, it offers both chat and email support to cater to your needs. Whether you’re a beginner or a seasoned crypto trader, knowing there are multiple avenues for help is reassuring.

What users say about the support

Interacting with customer support can be a make-or-break experience for many users. Some users report positive interactions with Crypto.com’s customer support. They mention swift resolutions and timely responses.

However, it’s also essential to note that not all experiences are positive. Several customers mentioned receiving automated replies or feeling that the support agent didn’t grasp their issue fully.

Common feedback themes

Feedback, both good and bad, can provide a wealth of information about a platform’s service. While many users on Crypto.com have had seamless experiences, there have been mixed reviews too.

Common complaints revolve around automated responses and the occasional lack of understanding from support agents. Yet, on the flip side, many have praised the platform for its efficient service.

As always, individual experiences may vary, and what one user faces might not be a universal issue.

Crypto.com offers multiple support channels and has garnered some positive feedback, but there’s room for improvement. Monitoring user feedback and continuously refining the support process will be key to ensuring all users feel valued and supported.

Reviewing the Crypto.com Mobile Application

crypto.com homepage mobile

The digital age is swiftly moving, and for many cryptocurrency enthusiasts, having a mobile application for their transactions is no longer a luxury but a necessity. One such key player in the crypto realm offering this is Crypto.com. Let’s assess its mobile application’s features and functionalities.

Key facts about the application

The Crypto.com mobile app offers a versatile platform for both seasoned and novice traders. An impressive feature is its availability on major operating systems: Android and iOS.

This accessibility ensures that a vast majority of smartphone users can download, install, and start using the app without hitches. The app serves as a gateway to the vast world of cryptocurrencies, from Bitcoin and Ethereum to altcoins and beyond.

Insights into the app’s features

Everything you need for your cryptocurrency transactions is packed into the Crypto.com app. This includes features for buying and selling cryptocurrencies, keeping track of market rates, and managing your portfolio.

Given the decentralized nature of the blockchain, having such a tool in the palm of your hand makes tasks like checking your account, transferring funds, and staking coins easier.

Whether you’re trading on major exchanges like Binance, Coinbase, or Kraken, or you’re looking into ICOs and tokens, this app provides you with the necessary tools and information.

Moreover, its user-friendly interface ensures that even beginners can smoothly operate it.

Through the Crypto.com mobile app, users can effortlessly integrate their crypto routines into their daily lives. It represents a combination of convenience, security, and functionality that resonates with the needs of today’s crypto traders.

In the fast-paced world of cryptocurrency, staying updated and secure is crucial. Crypto.com has emerged as a front-runner, providing users with a comprehensive platform to manage their digital assets.

Summing Up Crypto.com

We’ve explored various aspects of Crypto.com, from its mobile app available on both Android and iOS to the variety of cryptocurrencies and services it offers. A remarkable takeaway is the platform’s commitment to user experience and security.

It has implemented strong encryption techniques and smart contracts, ensuring transactions are both smooth and safe. Its services are not just limited to buying and selling; Crypto.com also offers staking, credit card, and loans.

Users can trade on major crypto exchanges and engage in spot trading. The company also stands out in customer support, ensuring help is readily available for any issue or query.

It’s also worth noting the ease with which beginners can start their crypto journey on Crypto.com. The platform is intuitive. It offers resources and tools that guide newcomers through the world of cryptocurrencies.

Frequently Asked Questions

How easy is it to use Crypto.com?

Crypto.com is user-friendly. Even beginners can start using it without much hassle. The platform is intuitive with tools to guide users.

What are the fees associated with using Crypto.com?

Crypto.com offers competitive fees. It gives discounts on trading fees. Exact costs may vary, so it’s best to check their site for detailed rates.

Is crypto.com safe to use?

Yes, Crypto.com is safe. It uses strong encryption techniques and smart contracts. This ensures secure transactions.

Who is the founder of Crypto.com?

Crypto.com was founded by Bobby Bao, Gary Or, Kris Marszalek, and Rafael Melo in 2016.

Who is the CEO of Crypto.com?

The current CEO of Crypto.com is Kris Marszalek, one of the founding members of the company.

How is Crypto.com different from other cryptocurrency wallets?

Crypto.com stands out because of its user experience and security. Besides buying and selling, Crypto.com offers staking, loans, and a credit card. It also provides resources to help newcomers learn about crypto.


crypto.com review