Meet the Top 101 in Crypto
News
3 min read

Banks Will Face Headaches as They Move Into Digital Custody, Warns Xapo Bank Director Joey Garcia

Published 22 October 2025
Kurt Robson
Authors
Edited by Samantha Dunn
Key Takeaways
  • Xapo Bank Joey Garcia cautioned that as banks move into digital asset custody, they’ll confront major operational hurdles.
  • Xapo Bank’s evolution from a Bitcoin custodian into a fully licensed bank gives it an edge over traditional institutions, Garcia said.
  • Garcia predicted banks will rely on third-party providers and integrated service models.

Traditional banks rushing to offer digital asset custody services are likely to hit major operational and regulatory hurdles as they come online, Joey Garcia, Director of Xapo Bank, warned at London’s ZebuLive conference on Wednesday.

Try Our Recommended Crypto Exchanges
Sponsored
Disclosure
Promotions
Receive up to $100,000 worth of exclusive gifts for newcomers upon registration.
Coins
Bitcoin Ethereum Tether USD Coin Solana +76
Opened in 2011
Promotions
Get up to 10,055 USDT when you register, verify, and make the first deposit and the first trades.
Coins
Ethereum Tether USD Coin Solana Ripple +162
Promotions
Experience a 1-minute swap on a non-custodial platform.
Coins
Bitcoin Ethereum Tether Build'N'Build USD Coin +217
Show More

Challenges Will Emerge

In a talk on institutional crypto, Garcia claimed that the sector’s technical and regulatory challenges remain “miles away” from convergence with established banking standards.

“I think that as banks start to come more online, they’re going to start to understand some of the issues, complexities, and difficulties within custody and service,” Garcia said.

Garcia, who chairs the Executive Council of the Bank, said he has spent years working with consultants on “definitions, trademarks, and custody standards.”

He added that the gap between traditional finance and crypto-native models is still wide.

“Citibank came up relatively publicly over the days,” he noted, referring to the lender’s exploration of crypto custody.

On Oct. 13, a Citi executive told CNBC that the bank had been developing a crypto custody service for the last couple of years.

However, Garcia said the absence of a spot exchange-traded fund (ETF) means about $120 billion in digital assets remain outside of conventional custody systems.

He explained that this pushes firms to depend on intermediaries “as a way to rely on security and counter-parties.”

Building in Reverse Is Harder

By contrast, Xapo Bank, he said, “was a Bitcoin custodian who met us in 2013 and migrated across into providing banking services.”

The shift allowed the firm to build from the crypto base upward, “a Bitcoin-based bank, offering integrated custody.”

Traditional banks attempting the reverse, layering digital services onto existing systems, face deeper friction, Garcia said.

“If you flip it the other way, you’re a bank, and you want to start providing integrated stable currency,” he said, describing discussions he has had with the U.S. Treasury Department about integrating stablecoin payment services into classic card infrastructure.

“There needs to be a closer convergence of standards and understanding,” he added. “That’s miles away from that.”

Still, Garcia expects progress through partnerships.

“They’ll be looking at third-party providers, integrated services … to apply the player-style approach,” he said.

He cautioned, “once you start bringing that entire universe into banking infrastructure, it can absolutely be done, but it’s more complex than the world can understand.”

Kurt Robson

Kurt Robson is a London-based reporter at CCN, specialising in the fast-moving worlds of crypto and emerging technology. He began his career covering local news in Cornwall after graduating from Falmouth University with First Class Honours in Journalism. There, he cut his teeth on everything from council meetings to missing swans.

He quickly rose through the ranks to become a frontline journalist at several of the UK’s leading national newspapers. Over the years, he has interviewed musicians and celebrities, reported from courtrooms and crime scenes, and secured multiple front-page exclusives.

Following the upheaval of the COVID-19 pandemic, Kurt shifted his focus to technology journalism—just ahead of the AI boom. With a natural curiosity and a trained eye for emerging trends, he has found a new rhythm in reporting on innovation.

At CCN, Kurt's work focuses on the cutting edge of crypto, blockchain, AI, and the evolving digital world. Drawing on his background in people-first reporting and his deep interest in disruptive tech, Kurt delivers stories that are insightful, entertaining, and human-centric.

Related

Survey Icon
Help us improve
1 of 4
Is this your first time here?
What brought you here today?
What are you most interested in?
Would you be interested in:
Thank you icon
Thank you for your feedback!
DMCA.com Protection Status