Key Takeaways
Once a video calling behemoth, Skype breathed its last on May 5, 2025, when Microsoft pulled the plug on the service after multiple failed attempts to revive it.
Skype’s downfall is mainly attributed to the rise of rival services such as Zoom, especially during the COVID era.
Still, many market pundits believe artificial intelligence, or the lack of AI integrations, eliminated Skype from the service it started.
Skype video calling services launched in 2003, quickly becoming popular due to the limited number of universal video calling options.
Now, 22 years later, Skype has joined the tech graveyard of technology and services since the early 2000s, when it was once a lifeline and is now defunct.
Once an exclusive video calling platform, it failed to innovate with time, as today almost every other messaging and social media platform offers video calling features.
WhatsApp, Instagram, Telegram, and other messaging services have evolved to introduce video calling features. New platforms such as Zoom have incorporated modern tech and ease of connectivity to lure new users.
On the other hand, Microsoft almost neglected Skype. Instead, it pushed Teams and other applications rather than enhancing or expanding Skype into a modern-day video calling hub.
Skype’s demise comes nearly a month after XDA reported that Skype will finally close its services in May and is pointing users to Microsoft Teams.
At a time when major tech firms worldwide are investing heavily in artificial intelligence and every other tech product or service is integrating AI, even for marketing, Skype failed to bank on modern-day integration despite Microsoft’s expertise in the field.
Although founded in 2003, the video calling app gained mainstream attention after eBay acquired it for $2.6 billion, with hopes to integrate it into its online marketplace.
However, the platform struggled to innovate, and its user experience suffered from bloated updates and persistent bugs.
Microsoft bought Skype in 2011 for $8.5 billion but did little to reverse its decline. Instead, it sidelined the popular service completely as its focus moved to Teams to rival Slack.
Skype’s failure was one of the key reasons behind the joke that Microsoft buys popular tech products for billions, only to abandon them and eventually kill them.