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What Is MoonPay And Is It Safe For Crypto Users?

Published November 7, 2023 1:11 PM
Andrew Kamsky
Published November 7, 2023 1:11 PM

Key Takeaways

  • MoonPay is a crypto payment platform with strong security measures such as encryption and KYC, prioritizing safe transactions for users.
  • MoonPay’s services range from buying and selling crypto to providing smart contract solutions and APIs for external wallets.
  • With AES-256 encryption, TLS, and a bug bounty program, MoonPay’s security infrastructure is trustworthy for users.
  • While MoonPay provides convenient and high-limit transactions, users must weigh its higher fees and limited operational information.

MoonPay was launched in 2019 to make cryptocurrencies accessible to people around the world, marking its place in the digital revolution akin to the internet. It was co-founded by Ivan Soto-Wright and Victor Faramond. The company has grown rapidly, over the last four and a half years, becoming a significant player in the cryptocurrency payment processing space. 

Over the years, MoonPay has expanded its services, offering a user-friendly platform for trading various cryptocurrencies and providing a web infrastructure for the Web3 ecosystem. 

What Is MoonPay?

MoonPay functions as a non-custodial wallet service, offering users full control over investor private keys and assets, which significantly mitigates risks of unauthorized access and theft. It employs advanced blockchain encryption to secure transactions, increasing user confidence in the safety of investor funds.

What Can MoonPay Be Used For?

MoonPay distinguishes itself in the market with its broad array of payment options. Customers have the ease of buying digital currencies through several means, including credit cards, debit cards, and local bank transfers. 

MoonPay offers a variety of products aimed at simplifying the process of buying, selling, and exchanging cryptocurrencies for individuals and businesses:

Cryptocurrency Purchases

MoonPay allows users to buy and sell major cryptocurrencies like Bitcoin and Ethereum directly through its platform and mobile app.

Payment Processing Solutions

MoonPay provides payment processing services for cryptocurrencies, enabling businesses to accept crypto payments seamlessly.

Fiat And Crypto Exchange Services

The payment processor MoonPay offers services to exchange fiat currency to cryptocurrency and vice versa, catering to both individual and corporate clients.

Smart Contract Solutions For Enterprises

MoonPay specializes in providing enterprise-scale smart contract solutions, likely supporting businesses in integrating blockchain technology into their operations.

API For Wallets and Marketplaces

Moonpay offers an API that wallets, applications, and marketplaces can integrate to let users buy and sell crypto within their platforms.

Is MoonPay A Safe Crypto Payments Platform?

MoonPay emphasizes user security by implementing advanced security protocols like AES-256 encryption and Transport Layer Security (TLS) for data protection. TLS, is a cryptographic protocol designed to provide secure communication over a computer network. 

It is widely used for internet communications and online transactions to prevent eavesdropping, tampering, and message forgery.

The payment processor MoonPay complies with regulatory standards through rigorous Know-Your-Client (KYC) processes which enhances its security framework by running a bug bounty program to identify and fix vulnerabilities. 

Despite these measures, users should remain vigilant and conduct their own research when using any crypto payment service.

What Cryptocurrencies Does MoonPay Support?

On MoonPay, one can buy a variety of cryptocurrencies. While the full list exceeds 100 tokens, some of the most notable ones include:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether (USDT)
  • BNB Coin (BNB)
  • USD Coin (USDC)

For a complete and updated list of supported cryptocurrencies , it’s best to refer to MoonPay’s support page or directly through their buying platform.

Pros And Cons Of Using MoonPay As A Payment Processor

Some pros and cons when an investor decides to use MoonPay include:


  • Convenience: Offers numerous payment methods, including credit or debit cards, which makes it accessible and easy to use for buying cryptocurrencies.
  • High Spending Limits: Attractive for users looking to make larger transactions.
  • Ease of Use: Known for a straightforward and user-friendly interface.
  • No Maintenance Fees: Users only pay transaction charges based on the payment method they choose.


  • Fees: Buying crypto can be costly with a fee of $3.99 or 4.5%, whichever is higher. Selling incurs a fee of $3.99 or 1%.
  • Limited Information: Reviews suggest that some users may find it difficult to access comprehensive information on the platform’s operational aspects.

How Much Does Moonpay Charge When Buying And Selling Cryptocurrencies?

Fees Charged By Moon Pay When Buying Cryptocurrencies

When analyzing the fees involved the below outline the cost to purchase cryptocurrency from MoonPay:

Buying Cryptocurrency On MoonPay
Buying Cryptocurrency On MoonPay

Card Payments 

When purchasing cryptocurrency using a card payment a fee of 4.5% is applied, with a base fee of $3.99, €3.99, or £3.99, depending on the transaction currency. 

Bank transfers 

A bank transfer would incur the same base fee of $3.99, €3.99, or £3.99, depending on the transaction currency but with a lower processing fee cost of 1%. 

P2P Bank Transfers (NGN – Naira Transfers)

For peer-to-peer bank transfers using the Nigerian Naira (NGN), a fee of 1.5% is applied. The network fee for these transactions is dynamic, meaning it can change based on the network’s current demand.

PIX (BRL-denominated transactions in Brazil only)

PIX transactions, which are exclusive to Brazilian Real (BRL) denominated transfers within Brazil, incur a fee of 2.95%. Similar to other transaction types, the network fee for PIX is also dynamic and may fluctuate according to the blockchain activity levels.

Fees Charged By Moon Pay When Selling Cryptocurrencies

When analyzing the fees involved to sell cryptocurrency from MoonPay the following applies:

Selling Cryptocurrency On MoonPay
Selling Cryptocurrency On MoonPay

EU/UK/US Bank Transfer

When initiating a bank transfer within the EU, UK, or US, the processing fee is set at 1%. There is also a minimum charge applied, which is either €3.99, £3.99, or $3.99, depending on the currency used in the transaction.

Sell To Card

For transactions where cryptocurrency is sold and the funds are transferred to a card, a fee of 4.5% is incurred. The minimum fee for these transactions is $3.99.

7 Steps To Buy Cryptocurrency On MoonPay

Once an investor is comfortable with MoonPay as a service provide to purchase cryptocurrency that investor would need to follow the below steps to purchase cryptocurrency on MoonPay:

  1. Website navigation: Access MoonPay through its website or a partner’s interface.
  2. Cryptocurrency selection: Pick the cryptocurrency one wishes to buy.
  3. Purchase amount: Specify how much cryptocurrency one wants to buy.
  4. Wallet address provision: Provide the cryptocurrency wallet address for receiving the purchase.
  5. Payment method: Complete the purchase with a chosen payment method.
  6. Identity verification: Go through identity verification if required for compliance.
  7. Purchase confirmation: Finalize the purchase and await the transfer to the investors wallet.

7 Steps To Sell Cryptocurrency on MoonPay

Once the investor, who holds cryptocurrency on the MoonPay desktop or app, wishes to sell that same individual must follow the below steps to sell the cryptocurrency:

  1. Sell feature access: Use the sell feature or a partner’s app to access selling options.
  2. Cryptocurrency choice for sale: Choose the cryptocurrency which is intended to sell.
  3. Sale amount and wallet info: Enter the sale amount and wallet address.
  4. Fiat currency and payment method: Select the desired fiat currency and payment method for receiving funds.
  5. Receiving account details: Enter the bank or any other account details to receive payment.
  6. Sending crypto to MoonPay: Transfer the cryptocurrency to the specified MoonPay address.
  7. Sale completion: Complete the sale and wait for the fund transfer to be deposited to the individual’s private account.


MoonPay has emerged as a significant player in cryptocurrency, not only facilitating transactions but also driving widespread adoption of digital currencies. Its intuitive design, array of payment options, and rigorous security measures distinguish it within the market. 

Despite a fee structure that may seem high relative to some alternatives, MoonPay’s impact on fostering a viable future for digital currencies is clear. The platform lowers the barrier to entry, paving the way for a future where cryptocurrencies are more accessible to a global audience.


What is MoonPay and how secure is it for cryptocurrency transactions?

MoonPay is a cryptocurrency payment service provider known for its robust security measures, including advanced encryption and strict KYC procedures, making it a safe platform for crypto transactions.

What range of services does MoonPay offer to its users?

MoonPay offers a variety of services, including cryptocurrency purchases, payment processing, fiat-crypto exchanges, smart contract solutions, and an API for wallets and marketplaces.

Can users trust MoonPay’s security for their crypto payments?

Yes, MoonPay is trustworthy, employing AES-256 encryption and TLS, alongside a bug bounty program, to maintain a high standard of security for its users’ funds.

What are the pros and cons of using MoonPay for cryptocurrency transactions?

MoonPay offers convenience and high spending limits, but users should consider the platform’s fees and the need for more comprehensive information on its operations.

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