Virgin Media Wi-Fi Router Upgrades Highlight Security Risk of Outdated Hardware

• Outdated routers pose a security risk to Wi-Fi networks.
• In the UK, providers of internet-connected devices are legally required to develop and implement security patches.
• To phase out older models, Virgin Media is offering customers a free upgrade.

Ahead of proposed new rules that will require internet service providers (ISPs) to implement more robust cybersecurity measures, outdated Wi-Fi routers represent a vulnerability for the U.K.’s cyber armor.

To remedy the problem, Virgin Media is phasing out older, less secure routers and offering its customers the chance to upgrade to a newer model for free.

Broadband Customers at Risk From Outdated Routers

Most broadband customers don’t think too much about their home Wi-Fi router, which is often installed and forgotten about after subscribing to an internet package.

According to research by MoneySuperMarket, 16% of broadband customers in the U.K. have a router that is over five years old.

However, because service providers typically stop shipping updates to discontinued models, older routers can be vulnerable to known attacks.

Additionally, routers made before 2020 may not support the latest Wi-Fi security standard, WPA3.

Wi-Fi Security in U.K. Law

In 2024, the U.K. introduced new rules for providers of internet-connected devices to protect users from cyber threats.

Crucially, firms are now legally required to develop and implement security updates and, where appropriate, install them automatically. Those that don’t may be liable for fines.

On April 1, the government laid out plans for a new Cyber Security and Resilience Bill to enhance the security of the U.K.’s digital infrastructure.

The proposed legislation will further embed security requirements into the regulatory framework for ISPs and device manufacturers. Under new rules, outdated routers could be deemed “supply chain cyber risks” and providers held liable for any shortcomings.

Virgin Media Router Upgrades

To phase out older routers that are no longer supported by security updates, Virgin Media is reaching out to customers who are still using its Hub 1 or Hub 2 models.

Because these older devices no longer receive security updates, they may not comply with U.K. law, and the company is encouraging customers to upgrade.

As well as being more secure, the latest Virgin Media Hub 5 router supports Wi-Fi 6, offering enhanced speed and stability compared to its predecessors.

Meanwhile, broadband rival EE debuted its first Wi-Fi 7 routers in September 2024. Other ISPs like Zen Internet and BeFibre have also announced plans to launch Wi-Fi 7 routers.