When it comes to reviewing crypto gambling sites, we take no chances here at CCN. Each page, including this Shuffle.com review, is written by an expert who registers with the site(s) in question, deposits funds, plays games, chats with customer support, and withdraws money.
Every CCN review contains relevant, updated information that chronicles the journey a real player can expect.
Today, we are investigating Shuffle, a fairly new entrant to the crypto gambling world. We discuss its registration process, bonuses, strengths, weaknesses, player feedback, and much more.
Key TakeawaysLet’s take a look at the welcome bonus provided by Shuffle, and its wagering requirements.
Like most crypto gambling sites, Shuffle understands the value of providing not only welcome bonuses but also regular promotions.
For new users, Shuffle offers a 100% deposit bonus that’s matched up to $1,000, with the minimum deposit set at $20. As you would expect, there’s a wagering requirement. In this case, the rollover requirement is 35x, which is around the industry standard.
Yet, this rollover isn’t exactly straightforward as it’s calculated using the deposit amount and deposit bonus. Thus, if you deposit $1,000, you receive $1,000 in bonus funds for a total of $2,000. At Shuffle, the rollover requirement relates to the $2,000. This means you need to make $70,000 worth of qualified wagers to withdraw the bonus value in the above scenario!
Moreover, rollover bets are capped at $10 per bet unless otherwise stated. Even the rollover bet calculations are complex with the following formula used:
Wager * (game edge/0.04)
The site gives an example of a $5 bet with dice, which is only worth $1.25 in rollover terms. In a nutshell, the chances of withdrawing the welcome bonus are reduced.
At the current time information on how the site calculates net loss for its cashback bonus program is not publicly available.
Once players reach the “Platinum” level of Shuffle’s VIP program, they gain access to the site’s VIP-only “Loss Back Bonus Program”.
Shuffle.com also keeps the details of what precise cashback is offered tightly under wraps. For the record, the Platinum VIP level is the fifth of a whopping nine ranks in their program. It is assumed that the cashback percentage increases the higher up the rankings you go.
The site’s welcome promotion page seems to indicate the possibility of 80% cashback at the highest VIP level, although this has not been confirmed directly.
There are no exclusions when it comes to the games one can play with the Loss Back Bonus.
Once you reach the Platinum VIP stage, you’re automatically enrolled in the Loss Back Bonus program. Therefore, you get these benefits without having to do anything else.
Here are some of the things we like about Shuffle:
Fast Initial Registration: You can register in a matter of seconds, as the site asks for minimal details at registration
Excellent Site Design: Regardless of your experience level, the Shuffle site will make you feel right at home. Everything you need is a click or two away, and the selection of games is clearly outlined
Excels in Slots and eSports: Although it may not have as many slot games as more established rivals, Shuffle makes sure it has the hottest titles from the best providers. Its eSports category has over 20 games, which is very impressive
Regular Bonuses and Promotions: While the welcome bonus isn’t the most generous in the industry, Shuffle makes up for it with a slew of bonuses and promotions that are regularly updated on its platform
Customer Support: Shuffle’s live chat agents respond quickly and are exceedingly helpful. We asked a lot of complex queries and were delighted with the quality of the responses we received
Here are a few things the site needs to work on in our view:
No Anonymous Play: Yes, you get to use one of 17 cryptocurrencies, but there is no way to gamble anonymously. While the registration process doesn’t involve giving up personal information, you can’t deposit funds or play games without providing lots of identifiable data
Strict Rollover Requirement: The 35x wagering requirement is really 70x your first deposit. This is very high even by the standards of the online casino industry. Shuffle should look to reduce it to make the sportsbook and casino bonus more appealing. There are also restrictions on what bets count towards the bonus, making it more difficult to achieve
Not the Best Sportsbook Odds: We compared the odds of several sports betting markets to those of fiat and crypto gambling platforms. While Shuffle’s odds were necessarily ‘bad,’ they don’t offer particularly “best value available”
Founded in | 2023 |
---|---|
Owner | Natural Nine B.V |
Licence | Curacao eGaming |
Supported banking methods | Crypto only |
Available crypto | BTC, ETH, SHFL, LTC, AVAX, USDT, USDC, TRX, MATIC, XRP, SOL, DOGE, BNB, SHIB, BONK, WIF, TON |
Language | English, French, Chinese, Spanish, Portuguese, Korean, Japanese, German, Hungarian, Turkish, and Russian |
Customer Service | Available in English and Japanese; Live Chat, email |
As the crypto gambling industry isn’t sufficiently regulated at this time, it’s imperative to learn more about any given site’s reputation before registering. That’s why our team looks into the site’s history, reputation, licensing, and user feedback to get a clearer picture.
Regarding whether Shuffle is reputable, the site is relatively new to the niche, having been established in February 2023. According to its LinkedIn page, the company employs between 11 and 50 people, and 19 LinkedIn members have listed Shuffle as their current workplace.
Now, let’s learn a little more about the site and its reputation amongst players.
According to the official website, Shuffle.com is owned and operated by Natural Nine B.V., which is registered in Curacao. The website seems to be authorized and regulated by the Government of Curacao.
To be specific, it has Antillephone License Validation. Antillephone N.V. is one of four Independent Master License Operators in Curacao.
In terms of security, Shuffle states that once it has your data, it “will take reasonable steps to protect it from misuse, loss, unauthorized access, modification, and disclosure.”
The site states that access to securely stored user data is limited to a small percentage of employees. Furthermore, the transfer of data is completed using appropriate encryption with the databases containing this information placed in secure environments with password-protected databases.
If you want to secure your information further, you can also implement two-factor authentication (2FA) on the site.
Shuffle hasn’t been around for very long, and the site itself doesn’t divulge much information. That being said, there are some indicators that the platform is trustworthy.
First, it seems to get a considerable amount of web traffic. Also, it has SSL encryption and seems to take proper measures to secure user data. Furthermore, various third-party reviews suggest that the site is indeed legitimate. The fact that it has games from notable software providers is also a big plus.
As such, we can say that Shuffle has a reasonable reputation at present.
At the time of writing, Shuffle has mixed reviews among players. It has approximately the same number of five-star reviews as one-star reviews on reputable third-party sites.
Those with positive feedback praise the level of customer support, the range of bonuses, and the general standard of the casino. There aren’t that many incidences of the site failing to pay out without cause.
Users with negative feedback say that they have their accounts wrongly suspended for violating the site’s terms and conditions. Other complaints mainly revolve around not winning, which is the usual case of players not understanding statistical variance. It is worth bearing in mind that both of these negative review types are incredibly common across the whole industry, and nothing stood out to us as concerning amongst these.
You can find information on restricted countries in the site’s Terms of Service under the “Prohibited Uses” section. Once there, you’ll find that Shuffle is not available in the following nations:
It’s also important to check the laws surrounding crypto gambling in your nation. It could be that accessing Shuffle or any other platform of this nature is illegal where you live.
Shuffle provides players with casino games and a sportsbook. On the casino side of things, it has titles from a fine array of top-rated software providers. The site’s home page displays its full range of providers. When reviewing it, we counted 37 such brands.
While slots dominate the casino section, there are also table games, live dealer games, poker, and “originals” like Crash.
On the sportsbook, you can wager on 20 different sports while the dedicated eSports section has 21 titles!
With thousands of slots and plenty of other casino classics and unique games, Shuffle Casino really does have something for everyone. Its security measures seem to meet industry standards, and you can implement 2FA for additional protection.
Shuffle doesn’t accept any fiat payment methods as it is a crypto platform only. As such, it offers an impressive 17 different options, including SHFL, which is Shuffle’s own cryptocurrency. The supported cryptocurrencies include: Bitcoin, Ethereum (ETH, BEP20), Litecoin, Dogecoin, SHFL, USDC (ERC20, BEP 20, SOL), USDT (ERC20, BEP20, TRC20, MATIC), Ripple, Tron, Solana, Shiba Inu, Binance Coin, Toncoin, Bonk, dogwifhat, MATIC and Avalanche.
As Shuffle provides casino games and a sportsbook, there’s a huge amount of choice. It has games from dozens of well-known software providers, including: Pragmatic Play, Hacksaw Gaming, Evolution, BetSoft, and Backseat Gaming.
Let’s briefly look at the different options.
As is the case with most other crypto gambling sites, slot games dominate the Shuffle casino. All of the most popular crypto slots you would hope to find are available from providers like Play’n Go, Hacksaw, and Pragmatic Play, including: Sugar Rush 100, Wanted Dead or a Wild, Rich Wilde and the Book of Dead, Le Bandit and Ze Zeus.
Overall, there are 66 live dealer and live betting options from great providers like Evolution and Ezugi. The expected collections of classics, including baccarat, blackjack, and roulette, were all there.
However, there are plenty of fresher alternatives, such as Crazy Pachinko, Lightning Sic Bo, and Craps. Overall, Shuffle’s selection of live dealer games is well above average.
Shuffle provides casino table game staples such as roulette, baccarat, and blackjack. At the time of our review, there were 14 baccarat options and 30 roulette games, but just 8 blackjack titles.
The majority of the table games on offer involve live dealers. So, those of you interested in typical casino table gameplay may feel a tad underwhelmed.
There are a handful of Crash variants, with Shuffle offering its own version. It plays like most of the crypto Crash titles you’ve tried before and will probably be enough for many players.
However, there are other fantastic options, including Big Bass Crash and Triple Cash or Crash from Betsoft, a game that uniquely enables you to place three wagers at once!
There’s a reasonable selection of crypto dice games on Shuffle. Overall, we found 15 games with ‘dice’ in the title from providers like BGaming and Evolution, although most of these are in fact casino slots.
Shuffle has a version of classic crypto dice that’s a must to try if you love this popular game.
While their customer support wasn’t able to provide an exact number, other sources indicate that Shuffle has around 2,000+ slot games and close to 100 other casino games. Overall, this platform is behind some other, more established crypto casinos in terms of game volume.
One of the sportsbook’s biggest strengths is its tennis section. It offers an impressive selection of games from the WTA and ATP events, with dozens of pre-match markets. Shuffle also covers a substantial number of soccer leagues, which is great to see.
The Shuffle range of “Original” games includes 10 options. You can enjoy much-loved crypto titles such as Crash, Mines, HiLo, and Dice.
While we wouldn’t describe the graphics as “hi-tech,” the color scheme creates a pleasant visual experience overall. Furthermore, the games tend to load quickly with minimal evidence of glitching.
Once you’ve explored what Shuffle has to offer in the casino department, you can quickly and easily move over to the sports section. There are 20 traditional sports to choose from, along with a dedicated eSports category boasting an impressive range of games.
Shuffle doesn’t have ‘Bet Builders,’ which involve placing wagers across several markets, sometimes within the same event. Instead, if you try to place such bets, they are added as singles. However, you can make parlay bets, and the site has a multi-bet competition that offers the chance to win part of a prize pool.
Are you interested in the Shuffle sportsbook? Let’s learn a little more about what it offers.
There’s no shortage of sports and events to enjoy on Shuffle. It covers all the sports you would expect and a few “off the beaten track” options:
In terms of wagering options, cash-outs are available on certain matches, and more is explained within the site’s lengthy terms and conditions. Please note that the site doesn’t guarantee cash-out availability at all times.
Also, you can change the odds format by scrolling to the bottom of the page. There, you’ll see six options: Decimal, Fractional, American, Indonesian, Hong Kong, and Malaysian.
As far as betting types are concerned, Shuffle gives you the following choices, among others:
The above is just the tip of the iceberg regarding Shuffle’s sports betting options. Overall, Shuffle has thousands of markets and options suitable for players with different profit ambitions and bet tolerances.
There were nine poker titles available when we reviewed the site. This is well below what certain rival crypto-gambling sites offer and may not prove to be nearly enough for poker aficionados. Still, there are several live dealer games, and you can also enjoy video poker.
Here are some of Shuffle’s poker variants:
Turbo Poker: In this poker game, you can go back to basics, only with a little more speed! If you get a win, take on the extra gambling round and see how far you can go.
Another major strength of Shuffle.com is the site’s usability. It provides an excellent UX whether you’re a novice or a seasoned gamer. The website is designed in such a way that you can see a large proportion of relevant information at a glance without the experience ever getting overwhelming. That’s what we like to see with UX!
In general, you’re never more than a small number of clicks away from whatever you’re seeking. Let’s learn a little more about what Shuffle is like to use from a player’s perspective.
Initially, registering with Shuffle is exceptionally easy. You provide nothing more than a username, email address, and password to access the site.
However, this is about as far as it gets regarding anonymous play. If you want to deposit funds to play games, you must verify your email and provide the following personal information:
You must also eventually upload a copy of your ID. So, best forget about anonymity when playing on Shuffle, as the information required is broadly in line with what a fiat gambling platform tends to ask for.
Here’s a quick overview of what to expect on the Shuffle.com website:
With thousands of casino games, it’s easy to get lost and frustrated when you can’t find your favorite games. the Shuffle platform helps you navigate this particular obstacle effortlessly.
The platform filters games into different sections, namely Lobby, Originals, Slots, Live Casino, and Table Games. Click on whichever one gets you closer to your goal! There’s also the handy ‘search’ box, which you can use to find a specific game in seconds.
Shuffle adds colorful graphics against its black backdrop and, for the most part, succeeds in being aesthetically pleasing. What you’ll notice is that the brighter colors of the games stand out.
The decision by Shuffle’s team to create small rectangular boxes for the games was a good one as it contributes to the neatness of the site’s design. We also like that Shuffle places the name of the software provider on top of each and every game.
If you go to the “Settings” tab in your Shuffle account, you will find a Responsible Gambling option. There, you can choose a 24-hour cooldown period. At the end of this spell, you can extend self-exclusion by another day, week, month, or six months, but you must do this within 24 hours.
The site says it is committed to ensuring its games are enjoyed sensibly and in a socially responsible fashion. Once you complete the steps, self-exclusion occurs immediately, and you also have the chance to close your account completely.
Given the level of competition within the crypto gambling niche, platforms must attract players with strong bonuses and promotions. Shuffle has taken this message to heart and offers regular benefits to its loyal users.
Existing promotions are visible at the very top of the home page. During our visit, they included the following:
You can view the site in an impressive 11 languages, although customer support is only available in English and Japanese at present. When you initially look for the live chat options, you’ll be greeted with an automatic response and a set list of categories. However, you can easily bypass this and speak with a live agent.
We contacted the Shuffle.com team on several occasions. Typically, they responded almost immediately and were helpful and courteous. For example, when we spoke with Claire, she showed inexhaustible patience and understanding as we asked multiple queries! Thanks Claire.
Here are the current contact methods:
You’re out of luck if you want to deposit using fiat currency, as Shuffle only accepts cryptocurrencies. At present, it supports 17 digital currencies.
What’s interesting is that one of these payment methods is SHFL, Shuffle’s very own cryptocurrency! Launched in February 2024, this coin had an initial circulating supply of just over 71 million coins, and its maximum supply limit is one billion.
Here’s additional information on Shuffle’s deposit and withdrawal methods, fees, and transaction speed.
Shuffle allows you to deposit using one of 17 cryptocurrencies:
You can withdraw using the same 17 cryptocurrencies that are available for depositing. There are no clearly defined deposit and withdrawal limits. However, you can’t benefit from the welcome bonus unless you deposit at least $20 first.
It’s important to note that you must complete Shuffle’s account verification process before you can deposit or withdraw any funds.
There are no universal betting limits as these vary significantly depending on the casino game or sports betting market selected.
We did find out that in the sports betting section, the maximum win limit is $500,000, as per the platform’s terms and conditions. Shuffle also states that it’s at the site’s discretion whether to accept a certain bet size or win limit.
Furthermore, the platform states that using some payment methods could involve additional fees, which will vary according to the cryptocurrency you use. The good news is that Shuffle doesn’t charge extra deposit fees, although a fee for withdrawals will cover the cost of transactions.
As you would expect, transaction speed is dependent on the network conditions of the blockchain network. Shuffle doesn’t provide any additional information on this point. In general, crypto payout speeds for most online casinos can range from minutes to hours.
Shuffle is fairly new on the scene, and as such, it has work to do if it wishes to catch the industry’s leading lights. The platform has already established a fairly solid reputation however, but some players may still choose to stick to better-known brands.
You certainly shouldn’t overlook Shuffle since it has a lot going for it and is likely to pick up more market share over time with its impressive offerings. The site is easy to navigate and offers ample sports betting markets and casino games. There are regular bonuses and promotions and a significant volume of crypto payment methods. Furthermore, the standard of customer service is excellent in our experience.
There’s every chance that in the fullness of time, Shuffle will catch up to its more illustrious rivals. Certainly, it seems to be on the right trajectory.
That’s it for this review, but feel free to return at any time! We’re constantly updating this page to highlight significant changes to Shuffle’s offerings.
Overall, the level of customer support is extremely good. It’s easy to get past the automated answers on live chat and speak to a human agent. They respond quickly and provide detailed and useful answers whenever possible.
Natural Nine B.V. owns and operates Shuffle.com. This brand has its registered address in Curacao. The company is looking to expand Shuffle’s reach, and in June 2024, it partnered with Into the Breach, an eSports organization based in London.
This site has thousands of slot games and an impressive collection of other casino games. You can enjoy table games like roulette, baccarat, and blackjack, along with plenty of cool live dealer titles and a multitude of original casino games like Crash. You can also wager on a diverse selection of 20 sports and 21 eSports games.
You should get through the registration process in a matter of seconds. All you need to do is provide a username, an email address, and a password. Upon registration, you can take a good look around the site, but to deposit funds and receive the bonus, you must verify your account. Shuffle claims that the initial verification process takes about a minute on average, though this could be longer in rare cases.
The site has a welcome bonus as long as your minimum deposit is $20 worth of crypto. The maximum amount you can deposit is $1,000. Since this is a matched bonus, you receive the same amount as you deposited as a bonus. Therefore, if you add $400 to your account, Shuffle.com gives you another $400. The rollover requirement is 35x the sum of your deposit AND the bonus.
Yes, absolutely. With a strong reputation among online gamblers, a credible license and a range of responsible gambling measures featured on their site, Shuffle is credible and trustworthy online casino and sportsbook.