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BitStarz Casino Review

Last Updated June 4, 2024 1:26 PM
Peris Wambu
Last Updated June 4, 2024 1:26 PM

In this 2023 Bitstarz Casino  review, I will share a journey into a world where gaming meets endless possibilities.

Key Takeaways

Our analysis presents a balanced view, outlining the BitStarz Casino pros and cons, helping potential players make well-informed decisions.

Pros of Bitstarz Casino

  • No fees for crypto payments
  • Professional customer service
  • Excellent reputation
  • Extensive collection of live dealer games

Cons of Bitstarz Casino

  • No sports betting section
  • No poker

Bitstarz Casinos Company Information

Founded in: 2014

Owner: Dama N.V.

Licence(s): Curacao

Available cryptocurrencies: Bitcoin, Litecoin, Dogecoin, Ethereum, Bitcoin Cash, Tether

Available fiat currencies: Australian dollars, Canadian dollars, Chinese yuan, Euros, Japanese yen, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, US dollars,

Languages: Chinese, English, Japanese, Russian, Portuguese


Navigating the bustling landscape of online casinos, one name that often pops up is BitStarz Casino.

Known for its robust collection of games and crypto-friendly nature, the question of its reputation is crucial for players eyeing a slice of the action. Is Bitstarz Casino legit? Let’s delve in.

BitStarz licencing

Operated by the reputable Dama N.V., BitStarz flaunts its Curacao license on its site.

This is a standard move for crypto casinos, as they often can’t get hold of the same licenses fiat casinos can.

So, when you step into the world of BitStarz, you’re stepping into a space that’s got the stamp of approval from the Curacao government.

This isn’t just a name-dropping exercise. It’s about adhering to guidelines and regulations to keep things fair and square for every player hitting the games.

So, where does this leave you? In a casino that’s not playing fast and loose with the rules. And when it’s about your money and games, that’s precisely the assurance you need.

Safety and security measures

Now, diving deeper into the security waters, BitStarz employs some standard yet solid measures.

We’re talking SSL Encryption  to keep your data under wraps and 2FA (two-factor authentication), for that extra padlock on your account.

These measures are your watchmen in a realm where your digital dough is constantly in play.

Scouring the net didn’t unearth any notable security breaches, which speaks volumes about the fortress BitStarz has managed to build around itself.

In simpler terms? You’re in a secure haven where the risks of your account becoming an open treasury are slashed.

Company reputation

The good word on the street is that BitStarz is under the banner of Dama N.V., a name that rings bells in the online casino universe.

They aren’t just operating a handful but over 80 online casinos. And let’s not forget many of these are crypto-friendly havens, just like BitStarz.

This isn’t a flash-in-the-pan scenario; it’s a well-rooted establishment driving the BitStarz platform.

It’s not just about the quantity but the quality. The Softswiss power churning the gears behind the scenes of most Dama N.V. casinos is a testament to the smooth sailing game experience awaiting you.

User reviews

Every rose has its thorns. With a Trustpilot score of 4.5, BitStarz shines bright like a diamond in a sea of competitors.

While most of the reviews have a 5-star rating, there are whispers of some hiccups. These include:

  • some bumps around deposit issues
  • bonus quarrels
  • and the occasional ID verification tangle.

Yet what’s remarkable is the casino’s knack for weaving through these hiccups.

It resolves most of them. Thus showcasing a strong commitment to keeping the playing field pleasant and respectful.

The rare complaints and the immediate action BitStarz takes paints a picture of a casino that values its player base.

So, is BitStarz casino reputable? The evidence points towards a resounding yes. It offers players a space where the games are fair, the security is robust, and the players are valued.

BitStarz Casino Restricted Countries

Regarding online casinos, not all digital doors are open to everyone. The virtual velvet rope is often drawn due to licensing agreements and regional laws.

Where does BitStarz stand on this global stage? As we peek into their geographic preferences and restrictions, it’s like unfolding a map where not all roads lead to the gaming oasis of BitStarz.

BitStarz Casino list of restricted countries

Restricted Countries
United States of America Greece Israel Angola Myanmar Jamaica
Nicaragua Portugal Lebanon Uganda Pakistan Cuba
Puerto Rico United Kingdom Iraq Zimbabwe North Korea Dutch West Indies
Panama Georgia Syrian Arab Republic Mauritius Spain Curacao
Hungary Isle of Man Islamic Republic of Iran Nicaragua Estonia Barbados
Gibraltar Ukraine Yemen Central African Republic The Netherlands Haiti
Latvia Sweden Liechtenstein Côte d’Ivoire Israel Cayman Islands
Poland Lithuania Romania Sudan Slovakia Albania
Serbia Belgium Czech Republic Liberia Bulgaria France
Guadeloupe Martinique French Guiana Somalia Uganda Rwanda
Réunion Mayotte St. Martin Congo French Polynesia Wallis and Futuna
New Caledonia Sierra Leone Ethiopia Eritrea South Sudan Burkina Faso
Libya Mali

Bitstarz Casino Games

Stepping into the vibrant realm of BitStarz Casino, you’re not just entering a gambling platform; you’re embarking on a journey filled with options, variety, and a sprinkle of uniqueness.

Every click opens doors to a different gaming adventure, pulling you into a whirlpool of fun and chances. But what makes BitStarz a treasure trove for gamers?

Types of games

At BitStarz, the world is your oyster when it comes to the variety of games.

From the spinning allure of slots to the classic charm of table games like blackjack, roulette, and baccarat to the lively buzz of live casino, there’s a color in the BitStarz gaming palette for every taste.

  • Slots galore: The slots section is a playground where every spin is a new narrative. With a blend of traditional and modern slot games, the excitement never dwindles.
  • Classic casino games: For those who prefer the casino classics, the roll of the dice or the flip of a card in games like craps and baccarat is not just a game but an experience.
  • Live casino: The live casino section is where the digital meets real, providing a bridge for those seeking a human touch in their gameplay.
  • Provably fair games: BitStarz goes a step further with provably fair games like Lucky Lady’s Clover and Book of Pyramids, providing a transparent curtain between you and the game outcome.
  • Rising stars: Ever heard of Plinko? Games ticking upwards on the popularity chart find a spot here, offering a fresh breeze of fun.

The variety doesn’t just stop at the usual suspects. Bingo, keno, scratchcards, and game shows add the cherries on top, making sure there’s never a dull moment.

Gaming portfolio and software providers

The gaming library of BitStarz isn’t just extensive. It’s exhaustive, with over 3,000 titles beckoning for your attention.

These titles are neatly tucked into categories like Top Games, New Games, and Exclusive Games, among others, making navigation a breeze.

The beauty? They hail from over 90 crème de la crème software providers in the casino industry – the likes of Microgaming, NetEnt, Evolution Gaming, and Betsoft.

BitStarz exclusive games

Unique is the name of the game at BitStarz. Boasting over a dozen exclusive games like Gold Rush Frog and BitStarz Billion, this platform adds a personal touch to your casino experience.

Design and graphics

A clean, responsive website is the first step to a seamless gaming adventure. BitStarz checks this box with a modern design that’s appealing to the eyes and optimized for mobile browsers.

Switching between options and features is as smooth as butter, ensuring nothing stands between you and your game.

The visuals aren’t mere decorations; they’re the cherries on top of your gaming experience. BitStarz packs a punch in the graphics department, ensuring every game is a visual delight.

Its vast selection, exclusive offerings, and user-friendly platform make BitStarz more than just a gambling site. It’s where fun meets chance, wrapped in a beautiful, modern interface.

BitStarz Sportsbook

Currently, stepping into the sports arena isn’t an option with BitStarz, as they don’t feature a sportsbook section at present.

Also, while the casino dazzles in other gaming spectacles, the absence of sports betting leaves some wanting.

So, for those looking to place bets on their favorite teams or anticipate the adrenaline of a live match, you might need to look elsewhere.

However, should BitStarz venture into the sports betting scene in the future, it’ll surely be a game-changer. Stay tuned for any fastball updates on this front!

BitStarz Casino Poker

As of the moment, diving into a real player-to-player poker match at BitStarz remains a wish.

The lack of a dedicated poker room might be disappointing for the poker lovers among us. However, not all hope is lost.

BitStarz offers a segue into the poker world with its video poker  and draw poker selections, featuring poker as a classic table game.

While it’s not the fully-fledged poker experience, it’s a decent placeholder until BitStarz decides to up the ante in the poker domain.

So, if you’re keen on keeping your poker face on, these alternatives could serve as your training grounds before hitting the big leagues.

BitStarz Casino Gambling Experience

With a user-centric design, a vast gaming repertoire, and easy navigation, BitStarz ensures a seamless gambling journey.

Every step, from registration to hitting the game, is crafted for simplicity, making the BitStarz gambling experience an engaging venture for all.

Account creation

Diving into the BitStarz gambling realm begins with a straightforward registration process. You’ll need to provide the basics – email, username, password, and preferred currency.

They throw in a step of email validation for good measure, ensuring you’re not a bot on a joyride. However, there’s a snag.

Unlike some modern platforms, BitStarz doesn’t offer quick register options through other applications, which could be a hiccup for the tech-savvy, who prefer a one-click sign-up.

Platform appearance

Once past the gates, you’re greeted by a user-friendly interface with intuitive navigation that feels almost second nature.

The homepage serves as your compass, with a navigation bar leading you to the heartbeats of the site – Home, Games, Promotions, VIP, and more.

A single click is all it takes to jump between these sections, making the exploration easy and enjoyable.

BitStarz flaunts a modern platform with a crisp UI that beckons for a click. The transition between desktop and mobile is smooth, ensuring your gaming journey remains uninterrupted, irrespective of the device in your hand.

It’s not just about the looks; the functionality is great, too. The search functionality is a breeze, helping you dart to your favorite games in no time.

And for our global friends, BitStarz speaks your language. The doors are wide open, with the site available in English, Russian, Chinese, Japanese, and Portuguese.

Information accessibility

BitStarz doesn’t make you dig deep in a world where information is gold. The clarity in language used on the site breaks down the complex casino jargon, making the information digestible for all.

Whether you are a seasoned gambler or a newbie, you’ll find what you need without breaking a sweat.

BitStarz blog

Want to keep a pulse on the latest in the crypto casino world? The BitStarz blog, aptly named BitStarz News, is your go-to.

From the latest game releases to crypto buzz, it’s a well of information. Regular updates ensure the content remains fresh and relevant, keeping you constantly in the loop.

Responsible gambling policies

BitStarz doesn’t just provide a platform for gaming; it extends a hand to ensure the fun doesn’t morph into a problem.

Under the ‘Play Safe’ banner, you’ll find tools for self-exclusion and a gateway to organizations like GamCare and Gam-Anon. It’s a reminder that responsible gaming is paramount, while the games are engaging.

Welcoming a Grand Entrance with BitStarz Bonuses

Stepping into the vibrant realm of BitStarz Casino, every new player is greeted with a warm, bonus-filled embrace.

The BitStarz Welcome Bonus package is a token of appreciation for choosing to game here, ensuring your journey starts on a high note.

On making your first deposit, BitStarz is ready to double the fun by matching 100% of the amount you deposit up to $500 or 1 BTC.

But that’s not where the promotion ends; an additional sprinkle of 180 free spins joins the party.

The first 20 spins land in your account instantly, with the remaining 160 spins distributed at 20 per day over the next eight days.

The caveat? A minimum deposit of 0.0008 BTC or $20 is your ticket to this bonus bonanza.

Claiming this Welcome Bonus is a breeze:

  1. Register an account.
  2. Deposit at least 0.0008 BTC or $20.
  3. Voila! Your deposit bonus is ready to roll.

Doubling Down with Subsequent Deposit Bonuses

BitStarz continues to roll out the red carpet with its 2nd, 3rd, and 4th deposit bonuses. Your second deposit unlocks a 50% match bonus up to 1 BTC, further fueling your gaming adventures.

The generosity continues, with a 50% match bonus up to 2 BTC on your third deposit. And to put a cherry on top, your fourth deposit comes with a 100% match bonus of up to 1 BTC.

Each deposit bonus is a new chapter in your BitStarz story, adding layers of excitement to your casino experience.

Unwrapping the BitStarz Bonus Package

With a blend of match bonuses and free spins, the BitStarz Welcome Bonus and subsequent deposit bonuses craft a rewarding narrative for every new customer.

Whether you’re a crypto enthusiast or a traditional currency player, the doors to this bonus haven are wide open. It’s more than just a promotion; it’s BitStarz’s saying, “Let the games begin!”

Diving Deeper into BitStarz Casino Promotions

After the warm welcome, what keeps the gameplay engaging at BitStarz? It’s the array of promotions lined up.

Besides the hearty welcome bonuses, BitStarz has a suite of other promotions, albeit not as extensive as in other casinos.

The roster includes Giveaways, Slot Wars, Table Wars, Reload Bonuses, and Free Spins. These promos offer a nice change of pace, adding a fresh layer to the gameplay.

Now, about exclusivity. BitStarz houses a VIP Program called the VIP Starz Club. As a member, you’re in for a treat. The perks?

An account manager at your service and frequent exclusive bonuses to amp up your game are at the top of the list. What’s more, you can also expect a special birthday bonus, faster withdrawals to get your winnings in a snap and higher bet limits. You can even benefit from increased withdrawal limits. It’s clear that the VIP Starz Club is where you want to be.

However, after a glance at the promotions section, there’s room for growth. It’s one of the areas where BitStarz could dial up the excitement.

Enhancing this section could morph BitStarz from a great casino to an exceptional one. Yet the existing promotions and the VIP Starz Club add a unique flavor to the BitStarz gambling journey.

Customer Service Landscape at BitStarz

At the heart of a stellar gaming experience is robust customer support, ready to tackle your queries. BitStarz Casino offers a few avenues to reach out if you stumble upon a question or hit a bump.

Different kinds of assistance

Your first port of call? The live chat, a 24/7 haven for your questions, is operated by a support team keen to assist. Alternatively, shooting an email is an option too.

However, if you’re the type to prefer a voice at the other end of the line, you might find something lacking – phone support isn’t on the table as of now.

Availability of languages

The support isn’t just confined to English; it branches out to Russian, Japanese, and Portuguese. This multilingual support broadens the horizon for customers from around the globe.

Lack of human touch

While diving into their customer service, the BitStarz support team addressed all my questions, although I encountered some bots before reaching a human on live chat.

It’s a minor hiccup in what’s otherwise a smooth sail. And when it comes to visibility, finding contact information is a breeze. It’s right there on the homepage, a click away.

BitStarz makes a solid attempt at ensuring the support structure is robust, but a human touch right from the get-go in live chat could elevate the customer service experience a notch higher.

Unfurling the Payment Method Banner at BitStarz

Venturing into the financial realm of BitStarz Casino unveils a landscape rich with options. Let’s break it down:

Deposit methods:

BitStarz lays down the red carpet for both traditional and crypto players. Here’s a peek into the deposit methods:

Traditional card payment methods:

  • Visa
  • MasterCard
  • Maestro

e-Wallets (Digital wallets):

  • Neteller
  • Skrill
  • QIWI
  • Yandex Money

Prepaid cards/vouchers:

  • Paysafe Card
  • Neosurf
  • PugglePay

Bank transfer services:

  • instaDebit
  • iDEAL
  • Sofortuberweisung
  • Online Bank Transfer
  • Trustly

Cryptocurrency deposits:

  • Bitcoin (BTC)
  • Litecoin (LTC)
  • Dogecoin (DOGE)
  • Ethereum (ETH)
  • Bitcoin Cash (BCH)
  • among others.

Just a heads up; it’s worth scrutinizing the fee structure of your chosen payment method to avoid any unwelcome surprises.

Withdrawal methods

Cashing out is a breeze, with a variety of withdrawal channels at your disposal:

Traditional card payment nethods:

  • Visa
  • MasterCard
  • Maestro

e-Wallets (Digital wallets):

  • Neteller
  • Skrill
  • QIWI
  • Yandex Money
  • EcoPayz

Bank Transfer Services:

  • instaDebit
  • iDEAL
  • Sofortuberweisung
  • Trustly
  • POLi

Crypto withdrawals:

  • Bitcoin
  • Dogecoin
  • Ethereum
  • Bitcoin Cash
  • Litecoin
  • and more.

A noteworthy point is the absence of a cap on the maximum withdrawal amount, which is a sweet deal for high rollers.

Transaction speed

Crypto withdrawals are near instantaneous, making the transition from casino funds to your crypto wallet a matter of minutes.

This swiftness in transactions underscores BitStarz’s commitment to delivering a user-centric experience.

Regarding fiat withdrawals, the transaction speed will depend on your chosen payment methods.

When withdrawing to e-wallets, you can expect your funds to be available in less than 24 hours, while withdrawal to credit cards and bank accounts can take 3 to 5 days.

Final Thoughts on BitStarz Casino

In wrapping up, BitStarz emerges as a beacon in the bustling sea of online casinos. It’s not just a casino; it’s a statement of what modern gambling should look like.

With a rich tapestry of games, sterling customer support, and a payment landscape that accommodates fiat and crypto enthusiasts, it’s more than just a stopover; it’s a destination.

The thoughtful design and user-centric approach make the gambling journey less about the destination and more about the enjoyable voyage.

BitStarz doesn’t just offer a platform to gamble; it delivers an experience worth returning to.


What is BitStarz Casino?

BitStarz Casino is an online gambling platform that provides various gaming options to its users, facilitating cryptocurrency and fiat currency transactions. It’s known for its user-friendly interface, a broad spectrum of games, and robust customer support.

What games does BitStarz Casino offer?

BitStarz Casino boasts a diverse gaming portfolio, including slots, table games, live casino experiences, and provably fair games.

Who operates BitStarz Casino?

BitStarz Casino is operated by Dama N.V., a company registered and established under the laws of Curacao.

Who developed the games offered at BitStarz Casino?

The games at BitStarz Casino are developed by various top-notch software providers like NetEnt, Microgaming, Play’n GO, and Betsoft, ensuring high-quality gaming experiences.

What is the licensing status of BitStarz Casino?

BitStarz Casino is fully licensed by the Curacao government, a well-recognized licensing authority in the online gaming industry.

How does BitStarz Casino Review's customer service compare to other casinos?

BitStarz Casino’s customer service stands out for its 24/7 availability and multilingual support. The prompt and knowledgeable support team can be reached via live chat and email, providing quick resolutions to inquiries and issues compared to many other online casinos.

bitstarz casino