To mitigate this common issue, Remitano is working continuously to improve the speed of transactions. So apart from being a very secure exchange, Remitano is also one of the fastest crypto exchange platforms.
Remitano now offers a 50% refund in transaction fees for buyers who experience slow transactions.
Delays in transactions often have a direct impact on a trader’s ability to make a profit or prevent losses, largely due to the high volatility of the crypto market.
To mitigate this common issue, Remitano is working continuously to improve the speed of transactions. So apart from being a very secure exchange, Remitano is also one of the fastest crypto exchange platforms. Trades are completed very quickly and safely.
On the 10th of February, 2020 onwards, traders are able to receive a 50% transaction fee refund for trades that undergo a “delayed completion.”
A trade is considered as “delayed completion” on Remitano if it takes more than 15 minutes to complete, starting from the moment the buyer completes payment to the seller – “Pay seller” (Step 3) until the coin is received on the system – “Receive BTC” (Step 4).
The illustration of when a trade is completed
Take the scenario below as an instance:
As a buyer, if you encounter delayed completion, you can claim your refund by following these 3 simple steps:
To maintain a fair system, Remitano has the complete right to refuse a refund request regarded as a fraud or deliberately delaying the trade time.
With a strong and unmatched commitment to the cryptocurrency market, Remitano is committed to continuously provide a reputable, reliable, fast, and secure cryptocurrency trading environment.
“Every improvement contributing to your outstanding experience is our daily motivation.”
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Last modified: March 21, 2020 2:29 PM UTC