The Epic Games Store gets a bad rap. It’s not necessarily undeserved, but it does exist. They have a tendency to pursue exclusives a bit aggressively, which hasn’t made them many friends online. They also have a store with many users but not very many features at all.
In the past, Epic has promised to remedy this by expanding the store’s features. They entirely failed to deliver changes to the deadline they set out before. Even if we have seen some changes, it’s a little to slow for most people’s liking. If this list is anything to go by, then 2020 will just bring more disappointment.
Earlier this year, Epic made the Epic Games Store’s improvements road map open to the public. Making the list public is a good move from a transparency standpoint, but it has made them seem poor at delivering promises. We were supposed to have achievements after mid-September. They’ve not arrived. Neither have wishlists for that matter, supposedly arriving earlier this month.
Now we’ve finally got some of the promised changes in a recent update. Well, we’ve got coupons, a grid view, and some optimization anyway. The issue is that we’ve also heard about which features are being worked on next, and there’s only two of them.
Apparently the first two features coming in 2020 are wishlists and critic reviews. Now, wishlists are certainly useful. If you’ve got friends on the Epic Games Store and want to buy them gifts, then it’ll be helpful. However, gifting is way back on the list of features to be worked on. Bit of a mess up that.
Looking back at the list of features in the ‘future developments’ list on the road map does not make me optimistic. How can critic reviews and curated collections be higher up on the list than a shopping cart and user reviews? That is the weirdest possible priority for a serious game store.
Honestly, it’s getting harder and harder to defend the Epic. Not because it’s evil. They have some aggressive business tactics for sure, but there are arguments to be made for that. However, there doesn’t seem to be any good reason for these updates to be taking so long!
Unless of course, the reason that they’re taking so long is that Epic is pouring all of its resources into making Fortnite content instead of shoring up their infrastructure. The longer it takes for the Epic Games Store to get into an acceptable state, the more it looks like Epic doesn’t give a toss about their customers.
Last modified: January 22, 2020 11:40 PM UTC